Chili's Grill & Bar

Reviews about Chili's Grill & Bar

• 1 / 5

  By Blood Rain
  Took over an hour & 10 min today to include getting a seat. My concern is getting prompt service for my baby. My 4 year old left on an empty stomach! Guess I'm never going there again. Even 4 other tables didn't even get their food today but that's not my concern.
  May 08, 2017
• 2 / 5

  By Chasey Hall
  Normally, me and some of my friends like to go out to Chili's after we've had a fun day. It's sort of a tradition. We usually experience really good service at Chili's, but last night we were shown otherwise. When my sister and I first got there to check in for our table of 10, the hostess spoke to the server about her taking our table and we overheard the hostess saying "she could find someone else to take the table", which already told me our server did not want us. I'm a server, and I know big parties suck but you can't just deny them because you don't want to serve them. But we gave it the benefit of the doubt and we sat down and everybody came in and we got comfortable at our table. When we ordered our drinks you could tell the disinterest in our server when she figured out that we were all high schoolers. Unfortunately there is a stigma around high schoolers since most of us don't have jobs, but that doesn't mean that all of us don't have jobs. After she got our drinks, she came back to take order but one of our guests still hadn't arrived and so she just walked away instead of seeing if any of us maybe wanted to put in for appetizers, because we did. After our last guest arrived, she came back and took our orders and when my friend next to me asked for a refill she rolled her eyes and said "sure". Then a couple of our friends had to leave early because they don't have their after nines so they can't legally drive after 9. And instead of waiting for the server they went up to the hostess to pay for their meal and the server got an attitude about it and went and took their checks from them. After this point we were already frustrated. Every other time we've been in the chilis we've never had an issue just because we were in high school. But last night was no exception it was just completely and totally disrespectful. I left her 20%, but I can't say the same for my other friends, because when she walked away with a $9 tip she got angry, but the thing was is that I don't understand how she thinks that she could treat a table like they don't matter and then expect a large tip? Incredibly disappointed in Chili's wait staff. I guess it would have been a different experience if we were older? Who's to say still doesn't make it okay. Will likely return but would not like that server! And just for the record we normally leave 30-40 dollar tips based on the size of our party.
  January 10, 2017
• 1 / 5

  By Alicia G
  I ordered Togo. I was told 15 minutes which was reasonable for a salad. At 20 minutes I arrived and waiting for someone to help me. Once I paid I was told my order would take about 3 more minutes. I watched the girl open the lid to an order several times and it ultimately turned out to be my salad. She didn't do anything to it other than open the lid.Once I received my order the quesadilla was cold and falling apart. The cheese that once had been melted was now solid as a rock, cold and no longer had any sticky properties to it.
  I have not been to this chili's in awhile and I will not be back for a long time.
  Also while I was waiting I saw several servers place fries in a serving dish using their hands to pick up fries that fell with their hands and place them back in the serving dish that was going to their table.
  November 27, 2016